Mainstream talent shows such as X Factor and American Idol have been on our screens for almost a decade now. Over this time we have seen stars be made and then thrown out into the rubbish like they never existed. Yes the world of pop, stardom, fame and fortune is a million dollar industry that just will not stand for people that are not making the money.
These shows let the public ultimately decide who wins by calling in at a cost. If you are an avid viewer and voter you can imagine the bill that will come to your home at the end of the month and even the end of the series, you could be paying a fortune.
I am sure these shows earn enough money to offer 0800 number voting procedures to viewers, but will this work for such a format? Or will it end up a terrible he heap of a mess; let us quickly glance over the positive and negatives of both.
Positives:
1)It will allow contestants to garner more votes as people will not hesitate in calling
2)The shows would probably end up getting a lot more viewers because they are showing a more sensitive (non greedy) approach to themselves.
Negatives
Now let’s take a quick look at the negative effects of implementing an 0800 number on reality shows.
1)Bulk voting will probably end up jamming up phone lines causing the most popular to get the least votes.
2)Hate and sympathy campaigns against certain acts will be stronger as people will constantly dial to give them more or less votes.
As you can see from the above I think the negatives outweigh the positives. But for any other industry, such as customer relations there will be a huge amount of positive effects compared to the negatives and it is definitely something each and every business should be considering.
A quick look at some of the positives of installing a freephone number for your business:
1)Build up trust and rapport with your clients, giving them constant free access to your support is something everyone enjoys. If I joined an insurance company for example and they had a premium rate number for there customer care I would definitely take caution.
2)Give clients peace of mind and let them know that you are there to help them every step of the way. A Freephone number is just like saying, hey call us we want to help you.
For all your 0800 Number, Fax to Email and Phone Number needs.
